Now open to everyone.

Get started
All posts

Best practices

A checklist for the orders that come in at 3am

Five things to check before you log off, so the orders that arrive overnight are delivered by the time you wake up.

2 min read

tokensupply team
Share on LinkedInShare on XCopy linkCopy as Markdown
On this page
  1. 11. Auto deliver is on where it should be
  2. 22. You have credits to spare
  3. 33. Your best sellers have keys
  4. 44. Stock syncs often enough
  5. 55. You’ll hear about anything that fails
  6. 6In the morning

Buyers don’t keep your hours. On a global marketplace, some of your orders will always arrive while you’re asleep, from buyers in other time zones who expect their key in minutes, not in the morning.

tokensupply can deliver those orders on its own. These five checks make sure it can.

1. Auto deliver is on where it should be#

Auto deliver is set per listing, and it’s off until you turn it on. A listing with it off holds its orders until you deliver them yourself, however long that takes.

Before you log off, check that Auto deliver is on for every listing you’re happy to run by itself.

2. You have credits to spare#

Each key delivered uses one credit. If your balance runs out overnight, deliveries pause until you add more.

Look at how many keys you usually sell overnight, and keep at least that many credits on hand. Paid plans add credits every month and roll unused ones over, and credit packs never expire.

3. Your best sellers have keys#

A product with 5 keys or fewer is flagged as low. A quick look at your low stock before bed saves a morning of orders waiting on keys you don’t have.

If something is running low, upload more keys now, or place a purchase order with your vendor and add the keys as they arrive.

4. Stock syncs often enough#

Counts are pushed to your channels on a schedule you set. If a product sells quickly overnight, a long gap between syncs means a channel can keep showing keys you’ve already sold elsewhere. Pick a schedule that keeps up with your busiest channel.

5. You’ll hear about anything that fails#

If a delivery doesn’t go through, tokensupply tries again, several times. If it still can’t, the order is marked Failed and you’re emailed. Make sure those emails reach an inbox you check first thing.

In the morning#

Open your orders and the night’s sales from every channel are there in one list, each showing how its key reached the buyer. For your own store, you can also see which buyers have already revealed their keys.

Share this post

Share on LinkedInShare on XCopy linkCopy as Markdown

Keep reading

All posts
Best practices

One key, one buyer: selling the same stock everywhere

Listing the same keys on several channels is how you grow, and how counts drift apart. Here’s how tokensupply sells each key to one buyer only.

Never paste a key by hand again.

Sign up, connect your first sales channel, then sync inventory and automate delivery.

30 free credits when you sign up.